New Instagram services will be added soon
We will be adding new story, exposure & growth services before the end of the year. We are waiting on the new Instagram update (That removes the public likes) to roll out before we can launch the new exciting services.
Updating Usernames for subscriptions
In the summer we limited changing the username for subscriptions, due to some users abusing the service. As per all of our services, its 1 subscription service for 1 account and its always been like this. Because some users were changing usernames daily, it was causing an issue with our service detecting your posts. So we limited it and only allowed you to add your username if you wanted to change your username. You would have to contact support to fix the problem. As some people accidentally inputted the wrong username, it was frustrating to contact support to change it.
We have fixed this so you can manually update your username without contacting support. But we have a limited amount of changes to the username before it is locked.
Updating the user experience & usability
The GOSO website was designed & built 2 years ago and we are aware that the site is outdated and not user-friendly. We will be updating the website totally in the coming months to fix these issues.
Changes to tickets & cancellations
We have simplified the tickets section & added a new cancel subscriptions page to GOSO. You will need to manually cancel the recurring payments on Paypal to stop any rebills.